Duop Guarantees your Satisfaction.
Damaged or defective products can be returned directly for either a full refund or replacement. Whether to refund or replace the unit will be at the full discretion of Clean Design Company LLC.
Your return will need to be accompanied by a return authorization number. To get one, write us at firstname.lastname@example.org within 14 days of receiving your order. We will provide instructions to return the merchandise to the proper address. Upon receipt of your items, returns are processed within 48 hours.